Returns & Exchanges
At MOEFLAVOR, we want you to feel confident in your look; if your order isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery. Please ensure all items remain in their original condition with tags attached and hygiene liners intact to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all labels, accessories, and hygiene seals are undisturbed.
Ship It Back
Print the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing